Canada - Entertainment - XM Satellite Radio Inoperative
Bulletin
TSB2704
Issue Date
November 18, 2009
Title
XM SATELLITE RADIO INOPERATIVE UNTIL IGNITION KEY IS CYCLED
Component
BODY ELECTRICAL
Models
All Models equipped with XM Satellite Radio
INTRODUCTION:
Some customers with vehicles that are equipped with a PPO/DIO accessory XM Satellite Radio Receiver (P/N 86180-0W030 or 86180-0W031)
may exhibit one or more of the following conditions:
- XM Satellite Radio becomes non-operational or locked while in use.
- Sound output becomes sporadic or non-existent.
When either of these conditions occur, cycling the ignition from "ON"-"OFF"-"ON" restores normal operation.
Improved XM Satellite Radio Receiver exchange units are available to correct this condition.
NOTE
- This condition is NOT reception related. Switching modes will not correct the condition.
- This condition affects XM ONLY - AM/FM reception is normal when this condition occurs.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 110
- If cycling the ignition key does NOT restore normal operation, this TSB does NOT apply.
APPLICABILITY:
WARRANTY INFORMATION:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 111
REQUIRED TOOLS & EQUIPMENT:
PARTS INFORMATION:
SERVICE EXCHANGE PART IDENTIFICATION:
Countermeasure parts have a "P" marking on the parts label following the Toyota part number (see Figure 1).
REPAIR PROCEDURE:
1. Verify the condition in the Introduction.
2. Perform diagnostic troubleshooting to confirm the problem is related to the condition described in this TSB.
Refer to Tech TIP# 2194 "XM SATELLITE RADIO TUNER TROUBLESHOOTING GUIDE" within E-TAS.
3. Order a replacement XM Satellite Radio Receiver through the Pioneer exchange program. As per the Lexus Warranty Policy and Procedures:
Policy 11.1 "Entertainment/Navigation Systems Program .
4. Refer to the applicable CIIT installation TSB on ETAS for part replacement.
5. Register the new XM Receiver Radio Identification Number (RID).
A. Be prepared with the VIN, OLD Radio Identification Number (RID), and NEW Radio Identification Number (RID).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 112
B. Call the XM Radio Listener line at 1-800-967-2346.
C. Provide the necessary information and the representative will complete the request.
D. If the customer has an active account, confirm XM Satellite Radio service has been refreshed and the radio is active. Once you can listen to
channels 4, 11, and 41, you know the activation was successful.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN
AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.Technical Service
Bulletin # CAN-TSB2678L Date: 090915
Canada - MIL ON DTC's P0138/P0158 Set
Bulletin
TSB2678
Issue Date
September 15, 2009
Title
MIL "ON" DTC P0138 AND/OR P0158 DIAGNOSTIC TIPS
Component
ENGINE ELECTRICAL
Models
'07-'10 ES350; RX350
INTRODUCTION:
Some vehicles may exhibit a MIL "ON" Diagnostic Trouble Code (DTC) P0138 and/or P0158 (Oxygen Sensor Circuit High Voltage Bank 1 or 2).
In some instances a P2195 or P2197 (A/F Sensor Signal Stuck Lean) DTC may also be present. This condition may be caused by incorrect Air Fuel
Ratio Sensor response. Additionally, a P0606 (ECM/PCM Processor) DTC may be present due to incorrect Oxygen Sensor operation. The following
repair procedures should be used to properly diagnose and repair this condition.
NOTE
Refer to TSB No.2030, "Engine Bank 1 and Bank 2 A/F and O2 Identification" before proceeding to confirm diagnostic is performed on the
correct engine bank.
APPLICABILITY:
WARRANTY INFORMATION:
DIAGNOSTIC PROCEDURE:
HINT
For information on checking circuit open, short, or resistance test procedures refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: ES350/RX350
- Year: Applicable Year
- Service Category: General
- Section: Introduction
- Keyword: How to Troubleshoot ECU Controlled Systems: Electronic Circuit Inspection Procedure
- Division: Lexus
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 113
- Model: ES350
- Year: 2008/2009
- Service Category: General
- Section: Identification
- Keyword: How to Troubleshoot ECU Controlled Systems: Electronic Circuit Inspection Procedure
1. Check all DTCs.
Are DTC(s) other than P0138 or P0158 present?
Yes:
- P2195 and/or P2197 DTC also present: Go to step 3.
- P0606 DTC also present: Go to step 4.
No:
- Go to step 2.
2. Check the A/F and O2 sensor values for the appropriate bank DTC Freeze Frame Data (FFD). Is the AFS Voltage B#S1 = 3.35~3.70V AND the
O2S B#S2 = 0.70~0.90V?
Yes:
- Replace the appropriate bank Air Fuel Ratio Sensor ONLY (NOT O2 Sensor) to correct the P0138 or P0158 DTC condition.
No:
- Inspect the O2 B#S2 circuit for open, short, or high resistance. If no trouble is found, refer to ETAS, applicable model and model year
Repair Manual for P0138/P0158 diagnosis:
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: ES350/RX350
- Year: Applicable Year
- Service Category: Engine/Hybrid System
- Section: Engine Control
- Keyword: SFI System -: 2GR-FE Engine Control System: SFI System: Diagnosis System
3. Inspect Air Fuel Ratio Sensor for the appropriate bank.
Does the Air Fuel Ratio Sensor have an open or short on the A1A+ or A1A- wires?
Yes:
- Repair the harness and revaluate the Air Fuel Ratio Sensor operation. Confirm the previous DTC(s) do not reset.
No:
- Replace the applicable bank Air Fuel Ratio Sensor ONLY to correct the P2195/P0138 or P2197/P0158 DTC condition. Test drive the
vehicle to confirm none of the previous DTC(s) reset.
4. Inspect Oxygen Sensor 2 Freeze Frame Data (FFD) values.
Is the O2S B#S2 voltage more than 1.10v and/or the O2S Impedance B#S2 more than 300ohms when engine is at normal operating temperature?
Yes:
- Inspect O2 B#S2 circuit for open, short, or high resistance. If no, harness issues are found, replace the appropriate bank O2 Sensor ONLY to
correct the P0606 DTC.
No:
- Follow the Repair Manual diagnosis procedure for P0138/P0158 DTC:
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: ES350/RX350
- Year: Applicable Year
- Service Category: Engine/Hybrid System
- Section: Engine Control
- Keyword: SFI System -: 2GR-FE Engine Control System: SFI System: Diagnosis System
If the MIL "ON" condition continues to occur after this procedure, refer to the Repair Manual for further diagnostic procedures and
specifications.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN
AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.Technical Service
Bulletin # CAN-TSB2675L Date: 090708
Canada - Brake - Brake Booster Check Valve, Noise
Bulletin
TSB2675
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 114
Issue Date
July 8, 2009
Title
BRAKE BOOSTER VACUUM CHECK VALVE RATTLE/BUZZ NOISE
Component
BRAKES
Models
'04-'06 RX330; '07-'10 RX350
INTRODUCTION:
Some RX 330/350 vehicles may exhibit a rattle or buzz type noise coming from the driver's side instrument panel area. The noise can be duplicated
when lightly accelerating and then decelerating, or when depressing the brake pedal with the shift lever in Park and then releasing the brake pedal.
An improved vacuum check valve is now available to reduce this noise.
APPLICABILITY:
WARRANTY INFORMATION:
PARTS INFORMATION:
REPAIR PROCEDURE:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 115
1. Confirm the noise is coming from the brake booster vacuum check valve.
NOTE
Replace vacuum check valve with the same type as originally equipped (straight or 90锟斤拷).
2. Remove the vacuum tube clip from the brake booster check valve.
3. Remove and replace the brake booster vacuum check valve.
NOTE
Make sure NEW valve is fully seated into brake booster grommet and returned to original condition.
4. Reconnect vacuum hose to the brake booster check valve and secure with clip.
5. Confirm that there are no vacuum leaks.
6. Confirm the noise has been eliminated.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN
AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.Technical Service
Bulletin # CAN-TSB2674L Date: 090708
Canada - Fuel System - MIL ON, DTC P0505 Set
Bulletin
TSB2674
Issue Date
July 8, 2009
Title
MIL "ON" DTC P0505
Component
ENGINE MECHANICAL
Models
'07-'09 ES350; '07-'10 RX350
INTRODUCTION:
Some vehicles with 2GR-FE engines may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0505 stored in the Engine Control
Module or ECM (SAE term: Powertrain Control Module/PCM). Use the following repair procedure to address customer concerns.
APPLICABILITY:
PRODUCTION CHANGE INFORMATION:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 116
This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.
WARRANTY INFORMATION:
PARTS INFORMATION:
REQUIRED TOOLS & EQUIPMENT:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 117
REPAIR PROCEDURE:
1. Using ETAS Techstream, check for any stored DTCs.
Verify that DTC P0505 is present.
NOTE
If other DTCs are present along with P0505, this TSB does NOT apply. Follow Repair Manual procedures to diagnose those DTCs.
2. Inspect the PCV hose connections and air induction system for leaks.
3. If no concerns are found, replace the throttle body assembly.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: ES350
- Year: 2007/2008/2009
- Service Category: Engine/Hybrid System
- Section: Engine Control
- Keyword: 2GR-FE Engine Control System: Throttle Body: Removal
- Keyword: 2GR-FE Engine Control System: Throttle Body: Installation
- Division: Lexus
- Model: RX350
- Year: 2007/2008/2009/2010
- Service Category: Engine/Hybrid System
- Section: Engine Control
- Keyword: 2GR-FE Engine Control System: Throttle Body: Removal
- Keyword: 2GR-FE Engine Control System: Throttle Body: Installation
4. Start the engine, allow it to reach normal operating temperature, and test drive to verify the repair.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN
AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.Technical Service
Bulletin # CAN-TSB2537LR3 Date: 071203
Canada - Navigation System - Navigation Map Update
Bulletin
TSB2537R
Issue Date
December 3, 2007
Title
HDD NAVIGATION MAP UPDATE PROCESS
Component
TOOLS & EQUIPMENT
Models
All vehicles equipped with HDD Navigation
TSB REVISION NOTICE:
- October 12, 2010: Parts Information table has been updated.
- Generation 6 steps have been added.
Previous versions of this TSB should be discarded. Be sure to review the entire content of this service bulletin before proceeding.
INTRODUCTION:
Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map,
points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system.
Map Data will be released annually through the direct shipment of one Map Data DVD to each dealership service manager. The annual Map Data
release must then be installed onto the Navigation Update Tool. Individual map updates are then loaded into vehicles with special map security keys.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 118
These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or ETAS
Techstream unit using software found on ETAS.
Follow the procedures listed in this bulletin to:
- Identify the current version of Map Data on the vehicle and on the Navigation Update Tool.
- Load Map Data onto the Navigation Update Tool.
- Load map security key(s) onto the Navigation Update Tool.
- Connect the Navigation Update Tool to the vehicle and update the Map/System Data to the latest version.
NOTE
- In order to perform the procedures outlined in this TSB, you MUST have completed the setup procedure in TSB2438, "HDD
Navigation Program Setup" using new software version 1.3.3 as posted on E-TAS
- Before performing this procedure, disconnect all other USB peripheral and external storage devices (i.e., USB thumb drives, hard
drives, cameras, mice, etc.).
- For additional details, refer to the Navigation Update Tool Operator's Manual on ETAS.
APPLICABILITY:
WARRANTY INFORMATION:
PARTS INFORMATION:
REQUIRED MATERIALS:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 119
REQUIRED TOOLS & EQUIPMENT:
VERSION VERIFICATION:
Checking for Map Data Version on Navigation Update Tool
1. Open the Navigation Programs Installer.
NOTE
- When properly installed, the Navigation Programs Installer icon will be found on the ETAS Techstream desktop.
- Please ensure that you have the latest software version 1.3.3 installed.
- If the application is NOT properly installed, refer to TSB2438, "HDD Navigation Program Setup".
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 120
2. Click Version Check on the Navigation Update Tool Main Menu.
3. Connect the Navigation Update Tool.
A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
B. Confirm that the Navigation Update Tool is powered correctly.
C. Turn power ON.
D. Press Continue.
4. Compare the Map version with the Map version shown on the DVD.
NOTE
- If the Map version on the Navigation Update Tool is the same as shown on Navigation Programs Installer, then go to the "Security Key
Load" in this TSB.
- If the Map version on the Navigation Update Tool is NOT the same as shown on Navigation Programs Installer, then go to the "Tool
Load" in this TSB.
Checking Map Data version on Vehicle HDD Navigation System (Generation 5):
1. Turn vehicle ignition ON (engine OFF).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 121
2. From the multi-information display, press I Agree.
3. Press the MENU button
4. From the multi-information display, press HDD Data.
5. Compare the Map Data version on the Navigation System to that on the Navigation Update Tool.
NOTE
- If the Map version on the Navigation System is the same as shown on Navigation Update Tool, then the vehicle does NOT need the
update.
- If the Map version on the Navigation System is NOT the same as shown on Navigation Update Tool, then go to the "Tool Load" in this
TSB.
Checking Map Data version on Vehicle HDD Navigation System (Generation 6):
1. Turn vehicle ignition ON (engine OFF).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 122
2. Press the INFO/PHONE button.
3. From the multi-information display, press Map Data.
4. Compare the Map Data version on the Navigation System to that on the Navigation Update Tool.
NOTE
- If the Map version on the Navigation System is the same as shown on the navigation update tool, then the vehicle does NOT need the
update.
- If the Map version on the Navigation System is NOT the same as shown on the navigation update tool, then go to the "Tool Load" in
this TSB.
TOOL LOAD:
NOTE
There are three separate processes used to update the Map Data on the vehicle:
- Loading the Map Data onto the Navigation Update Tool
- Loading the Map Data security key onto the Navigation Update Tool
- Loading the Map Data into the vehicle HDD Navigation System
1. Generation 5
2. Generation 6
If the Map version on the Navigation Update Tool is the same as shown on Navigation Update Tool, then go to the "Security Key Load" in
this TSB.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 123
If the Map version on the Navigation Update Tool is NOT the same as shown on Navigation Update Tool, then follow the instructions below.
Loading Map Data onto Navigation Update Tool
NOTE
Before performing this procedure, disconnect all other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives,
cameras, mice, etc.).
1. Open the Navigation Programs Installer.
NOTE
- When properly installed, the Navigation Programs Installer icon will be found on the ETAS Techstream desktop.
- Please ensure that you have the latest software version 1.3.3 installed.
- If the application is NOT properly installed, refer to TSB2438, "HDD Navigation Program Setup".
2. Select Load Map Data on the Navigation Update Tool Main Menu.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 124
3. Connect the Navigation Update Tool.
A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
B. Confirm that the Navigation Update Tool is powered correctly.
C. Turn power ON.
D. Press Continue.
4. Insert Map Disk 1 into the CD/DVD-ROM drive and press Continue.
5. Allow Map Data to copy onto the PC hard drive (requires about 30 minutes).
If necessary:
- Insert the additional Map Disk (if provided) as instructed into the CD/DVD-ROM drive.
- Allow the additional Map Data to copy onto the PC hard drive (requires about 30 minutes).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 125
6. Verify the correct version of Map data to load onto the Navigation Update Tool.
7. Click Continue to load Map Data onto the Navigation Update Tool.
Map Data will then copy to the Navigation Update Tool (requires about 15 minutes).
8. Verify the Map Data is loaded onto the Navigation Update Tool and can now be used to update the vehicle.
SECURITY KEY LOAD:
NOTE
- In order to load the Map Data onto the vehicle's Navigation System, you MUST load a security key EACH time.
- The Navigation Update Tool will hold up to ten security keys. One key is required per vehicle update.
- Storing keys on the Navigation Update Tool is NOT recommended.
- Map Data MUST be loaded onto the Navigation Update Tool before a Key File can be loaded.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 126
- Before performing this procedure, disconnect all other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives,
cameras, mice, etc.).
1. Open the Navigation Programs Installer.
NOTE
- When properly installed, the Navigation Programs Installer icon will be found on the ETAS Techstream desktop.
- Please ensure that you have the latest software version 1.3.3 installed.
- If the application is NOT properly installed, refer to TSB2438, "HDD Navigation Program Setup".
2. Select Load Key File on the Navigation Update Tool Main Menu.
3. Connect the Navigation Update Tool.
A. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
B. Confirm that the Navigation Update Tool is powered correctly.
C. Turn power ON.
D. Press Continue.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 127
4. Connect USB Key File and press Continue.
5. Click Load to continue.
6. Allow the Key File to copy onto the Navigation Update Tool (requires about 5 seconds).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 128
7. Verify the Key File is loaded onto the Navigation Update Tool and can now be used to update the vehicle.
NOTE
- The Navigation Update Tool will hold up to ten security keys. One key is required per vehicle update.
- Storing keys on the Navigation Update Tool is NOT recommended.
VEHICLE LOADING:
NOTE
- The Map Data security key MUST be loaded onto the Navigation Update Tool before Map Data can be loaded to the vehicle.
- Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
- Connect the battery charger to the vehicle prior to beginning the process to ensure constant battery voltage.
Loading Map Data onto vehicle HDD Navigation System (Generation 5)
NOTE
Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
1. Connect the Navigation Update Tool to the vehicle.
A. Make sure the IEEE1394 cable is secured in both the Navigation Update Tool and the vehicle connector.
B. Confirm the Navigation Update Tool is powered correctly.
2. Turn vehicle ignition ON (engine OFF).
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 129
3. From the multi-information display, press I Agree.
4. Press the "MENU" button.
5. From the multi-information display, press HDD Data.
6. Press Map Data Update.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 130
7. Press I Agree.
8. Allow Map Data to copy (requires about 25 minutes).
9. Press OK.
10. Disconnect the Navigation Update Tool from the vehicle.
Loading Map Data onto vehicle HDD Navigation System (Generation 6)
NOTE
Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
1. Connect the Navigation Update Tool to the vehicle.
A. Make sure the IEEE1394 cable is secured in both the Navigation Update Tool and the vehicle connector.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 131
B. Confirm the Navigation Update Tool is powered correctly.
2. Turn vehicle ignition ON (engine OFF).
3. Press the INFO/PHONE button.
4. From the multi-information display, press Map Data.
5. Press Map Data Update.
6. Press I Agree.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 132
7. Allow Map Data to copy (requires about 25 minutes).
8. Press OK.
9. Disconnect the Navigation Update Tool from the vehicle.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available.
IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable,
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