Body - Power Liftgate Pops/Creaks During Operation
L-SB-0031-10
May 17, 2010
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 461
Power Back Door Noise
Service Category
Vehicle Exterior
Section
Door/Hatch
Market
USA
Applicability
TSIB SUPERSESSION NOTICE
The information contained in this bulletin supersedes TSIB No. EL013-07.
^ Applicability has been updated to include 2009 - 2010 RX 350, 2008 RX 400h and 2010 RX 450h vehicles.
^ Parts Information has been updated.
TSIB No. EL013-07 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before
proceeding.
Introduction
Some vehicles may exhibit a condition where the power back door will make a "popping" or "creaking" noise from the power back door unit. The
power back door drive assembly has been improved to remedy this condition. Use the following procedure to remove and replace the power back
door drive assembly.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs
first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
Production Change Information
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 462
This TSIB applies to all 2004 - 2006 RX 330, 2007 - 2009 RX 350 2006 - 2008 RX 400h and 2010 RX 350 and RX 450h vehicles produced
BEFORE the Production Change Effective VINs shown.
Parts Information
Required Tools & Equipment
Repair Procedure
1. Record radio presets.
2. Disconnect the battery from the negative (-) battery terminal. For 2004 - 2009 model year vehicles continue to step 3.
For replacement of the Power Back Door Unit Assembly on 2010 MY RX 350 and 2010 RX 450h. Refer to the Technical Information System
(TIS) applicable model and model year Repair Manual:
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 463
3. Remove the trim panel and power back door linkage from the back door.
Using the plastic pry tool disengage the 3 claws and remove the trim panel.
4. Remove the back window panel trim upper.
A. Using the plastic pry tool disengage the 2 claws and 7 clips and remove the trim upper.
B. Remove the 2 bolts holding the linkage to the door.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 464
5. Remove the roof headlining assembly. Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:
6. Remove the power back door drive assembly.
A. Disconnect the connector.
B. Remove the 4 bolts and the power back door drive assembly.
7. Install the NEW power back door drive assembly.
A. Apply adhesive to the threads of the 6 bolts.
Adhesive: Three Bond 1324 (P/N 08833-00070) or equivalent
B. Install the NEW drive unit to the vehicle body with the 4 bolts in the order shown.
Torque: 31 N*m (316 kgf*cm, 23 ft*lbf)
C. Install the drive unit arm to the door with the 2 bolts.
Torque: 31 N*m (316 kgf*cm, 23 ft*lbf)
D. Install the trim panel.
2010 Lexus Truck RX 350 AWD V6-3.5L (2GR-FE) Page 465
8. Install the roof headlining assembly in reverse order of disassembly.
9. Re-initialize any affected power systems.
10. Set radio presets and clock.
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