HINT
If either DTC B15C0 or B15C1 is output at the same time, perform troubleshooting for DTC B15C0 or B15C1 first.
PROCEDURE
1. CHECK TELEPHONE AND GPS ANTENNA ASSEMBLY
(a) Check that there are no problems with the telephone and GPS antenna assembly.
OK:
The antenna is not excessively dirty, and there are no objects blocking signal reception.
NG -- REMOVE FOREIGN OBJECT
OK -- Continue to next step.
2. REPLACE TELEPHONE AND GPS ANTENNA ASSEMBLY
(a) Replace the telephone and GPS antenna assembly See: Accessories and Optional Equipment/Antenna/Antenna, Phone/Service and
Repair/Telephone and GPS Antenna/Removal.
NEXT -- Continue to next step.
3. CLEAR DTC
(a) Clear the DTC See: Accessories and Optional Equipment/Emergency Contact Module/Testing and Inspection/Reading and Clearing
Diagnostic Trouble Codes.
NEXT -- Continue to next step.
4. CHECK DTC
(a) Drive the vehicle for at least 15 miles, manual (SOS) switch red indicator will illuminate at approximately 10 miles if problem still
exists.
(b) Turn the engine switch off.
(c) Connect the Techstream to the DLC3.
(d) Turn the engine switch on (IG) and wait for 10 seconds.
(e) Turn the Techstream on.
(f) Perform "HEALTH CHECK" and check for current DTCs See: Accessories and Optional Equipment/Emergency Contact
Module/Testing and Inspection/Initial Inspection and Diagnostic Overview/Safety Connect System/Health Check.
HINT
Basically turning engine switch off will clear the current DTC until vehicle is driven about 10 miles again with the issue.
Result:
B -- END
A -- Continue to next step.
5. REPLACE DCM (TELEMATICS TRANSCEIVER)
(a) Replace the DCM (Telematics Transceiver) See: Accessories and Optional Equipment/Emergency Contact Module/Service and
Repair/Removal.
NOTICE:
* The engine switch must be off.
* Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT -- PERFORM DCM ACTIVATION See: Accessories and Optional Equipment/Emergency Contact Module/Testing and
Inspection/Scan Tool Testing and Procedures/DCM Activation
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